Welcome

Kinisobd.com (referred to as “we,” “us,” or “KINISO”). Please carefully read the following Terms & Conditions before using this website. By accessing the site, you acknowledge and agree to comply with these terms and conditions (the “User Agreement”). Your use of the site signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement, please refrain from accessing, registering, or using this site. KINISO is the owner and operator of this website. (Registration number: )

The Site reserves the right to modify, amend, add, or remove portions of these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on the Site, and your continued use of the Site following any modifications constitutes your acceptance of those changes. Please check these Terms and Conditions regularly for updates.

Introduction

The domain name www.Kinisobd.com (referred to as “Website”) is owned by KINISO, a company incorporated under the Companies Act, 1994(Act XVIII of 1994) of Bangladesh.

By accessing this Site, you confirm your understanding of the Terms of Use. If you disagree with these Terms, please do not use this website. The Site reserves the right to change, modify, add, or remove portions of these Terms at any time, and your continued use of the Site constitutes your acceptance of those changes.

User Account, Password, and Security

Upon completing the website’s registration process, you will receive a password and account designation. It is your responsibility to maintain the confidentiality of your account and password, as well as all transactions conducted under your password or account. You agree to immediately notify KINISO of any unauthorized use of your password or account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these terms.

Services

KINISO provides various Internet-based services through the website (collectively, the “Service”). One such service allows users to purchase custom fashion items directly from KINISO. These products can be purchased through the website using various payment methods. Upon placing an order, KINISO will ship the product to you, and you will be responsible for payment.

Privacy

By using the website, you consent to and agree that you have read and fully understand the Privacy Policy of KINISO. You further agree that the terms and contents of such Privacy Policy are acceptable to you.

Limited User

You agree not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the website. Limited reproduction and copying of the content are permitted for personal use, provided KINISO’s name is stated as the source and prior written permission is obtained. Unlimited or wholesale reproduction, copying for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the website are not permitted.

User Conduct and Rules

When using the website and the Service, you agree to post and upload only proper messages and material. You agree not to –

• Defame, abuse, harass, stalk, threaten, or violate the legal rights of others.
• Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information.
• Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto.
• Conduct or forward surveys, contests, pyramid schemes, or chain letters.
• Violate any code of conduct or other guidelines applicable to any particular Service.
• Violate any applicable laws or regulations.

Product Description

KINISO endeavors to provide accurate product descriptions. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free. If a product offered by KINISO is not as described, your sole remedy is to return it in unused condition.

Links to Third-Party Sites

The website may contain links to other websites (“Linked Sites”). These Linked Sites are not under the control of KINISO, and we are not responsible for the contents of any Linked Site. The inclusion of any link does not imply endorsement by KINISO of the Linked Site or any association with its operators. Users are advised to verify the accuracy of information on Linked Sites before relying on it.

Abusing KINISO

Users are solely responsible for the content they upload on the website. KINISO reserves the right to cancel orders or terminate user accounts if the content violates these Terms. Users may be legally liable for their content, and KINISO encourages reporting of problems, offensive content, and policy breaches.

Order Acceptance and Pricing

KINISO reserves the right to refuse or cancel any order for any reason at any time. Orders may be subject to additional verification before acceptance. While we strive for accuracy in pricing, errors may occur. KINISO reserves the right to refuse or cancel any order if the price is displayed incorrectly. In such cases, we may contact you for instructions or cancel the order and notify you.

All prices are subject to change without notice. Prices at the time of placing an order will apply. Posted prices include all taxes and charges. Additional charges or taxes, if any, will be mentioned on the website.

Trademarks and Copyrights

KINISO owns all Intellectual Property Rights to and into the website, including copyright, patents, trademarks, trade names, service marks, designs, and other rights. Users shall not use, reproduce, or distribute any content from the website without obtaining authorization from KINISO.

Return & Replacement Policy

KINISO offers a return and replacement policy for products that are damaged or designed mistakenly. To return a product –

• Contact KINISO Customer Care within 3 days after receiving your order.
• Once the return is received, KINISO will conduct a quality check.
• Replacement is subject to stock availability. If the product is out of stock, a full refund will be issued.
• Refunds may exclude non-refundable charges like Cash on Delivery convenience charge and shipping charges.

Reasons for returns & replacement may include damaged or defective products, size mismatch, color mismatch, or wrong product sent.

Refund Policy

Refunds will be processed after evaluating the return. Replacement is subject to stock availability. If the product is out of stock, a full refund will be issued. Refund timelines may vary, but you will be notified accordingly. Non-refundable charges may apply.

Order Cancellation

You may cancel an order upon receiving a confirmation call. For Cash on Delivery (COD), the refund amount will be credited to your account. For other payment methods, a refund will be issued to your respective account.

Governing Law

These terms shall be governed by the laws of Bangladesh, and disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka.

Legal Disputes

In the event of a dispute, KINISO aims for a neutral and cost-effective resolution. Disputes may be resolved through alternative dispute resolution procedures or arbitration.

Unauthorized Charges on Your Card

If you notice unauthorized charges on your card, report them within 60 days of the transaction to enable KINISO to investigate.

Cancellation of Fraudulent/Loss to Business Orders

KINISO reserves the right to cancel orders due to fraudulent activity or inaccuracies in pricing. In such cases, the customer may be considered fraudulent, and KINISO will not be liable for any losses.

Indemnifications

You agree to indemnify and hold KINISO harmless from any losses, liabilities, claims, damages, costs, and expenses arising from any breach of these Terms.

Disclaimer of Warranties/Limitation of Liability

KINISO makes no warranties regarding the accuracy, completeness, or reliability of information on the website. We are not liable for damages resulting from the use or inability to use the services. KINISO is not responsible for delays or unavailability of the website for technical reasons.

Payment & Shipping

KINISO accepts various payment methods, including Cash on Delivery, Debit/Credit Card, and Mobile Banking. Shipping schedules are estimates and subject to change. Title and risk of loss pass to you upon product delivery.

Risk of Loss

All items purchased from KINISO are made under a shipment contract. Risk of loss remains with KINISO until the item is transferred to you. Damages after receipt are the customer’s responsibility.

Fraud Protection Policy

KINISO monitors transactions for fraudulent activity and reserves the right to cancel orders in the event of suspicion. Identity verification may be required to ensure a safe online environment.

Termination

KINISO may suspend or terminate your use of the website if it believes you have breached these Terms. The Terms will survive indefinitely unless terminated by either party.

Term and Policy Updates

KINISO reserves the right to change or update these terms and policies at any time by posting notices on the website. Changes are effective immediately upon posting.